I try to accommodate late patients up to 15-minutes after the scheduled treatment time, but you may be asked to wait, or the treatment may be cut short in order to treat on-time patients.

Patients running more than 15-minutes late are considered late cancelled.

If you need to cancel or reschedule your appointment, 48-hour notice is required.

Any cancellation made less than 48 hours before the session will result in a cancellation fee of  50%, and 100% of no show fee or cancellation made less than 12 hours before the session.